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LOWEST PRICE
GUARANTEE
At Waxstation.com we are committed to
giving our customers the absolute lowest prices on ALL the products
that we sell.
We already know that our posted prices are lower than just
about anywhere else, but if find any of our products for less,
we will make up the difference plus 5%. We want our customers
to be certain that when they buy from us, they are buying at
the absolute lowest price available, PERIOD. We will also recognize
shipping offers, club discount offers and any other legitmate
offers you have found.
After placing your order for the items you want, put in
the "Special
Instructions Box" the competitors web page link, or
retail Competitors company name and phone number with the
product
number and prices offered in order for us to verify.
CONDITIONS
We can only beat prices on identical products.
The product must be offered by a legitimate dealer with an
actual advertised price to the public. We reserve the right
not to provide the price guarantee in situations where we do
not feel the circumstances are legitimate.
This offer does
not include resale items, refurbished items, or closeout items.
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COMPANY
INFO
At the Wax Station, we pride ourselves on not selling multiple
brands.
We don't feel that selection is a business point. Our goal is
superior products at a reasonable cost to the consumer. To this
end, we
have
selected Mothers Waxes, Polishes and Cleaners, and a large selection
of the finest detail equipment available anywhere. You can
go anywhere on the Internet, wholesale houses, or retail outlets,
and find
multiple
brands. Ask yourself, "Do they really believe in what they are
selling, or are they just trying to make a sale?" Try to get
help or quality information at a discount house! We have a staff
with
in-depth knowledge and many years of experience to help you. Mothers
polishes and waxes have been helping custom car enthusiasts win
auto shows around the country for over thirty years. When perfectionists
or enthusiasts get together, Mothers products become synonymous
with
discussions of deep shine and luster. In our opinion and enthusiasts
everywhere, Mothers is the ultimate brand. By representing such
esteemed products, we do our very best to see that everything at
the Wax Station
is done with equal commitment. Our products are stored in a climate-controlled
warehouse and rotated constantly so that you receive nothing
less than the finest quality merchandise.
Browse our online
catalog in the comfort of your own home in a safe, secure environment.
Make informed selections and the Wax Station will do all the work
for you. A few days later your packages will arrive at your doorstep.
It's that safe and easy.
We are centrally
located in St. Louis, Missouri, which is an asset to faster delivery
to our customers.
PRIVACY
POLICY
Wax Station,LLC will absolutely not share, sell, trade, rent or
distribute your personal information to any other companies, organizations
or persons. We take your privacy as seriously as you do. To that
end, we take every step possible to secure your privacy. When you
order online with us, you will enter a secure area provided by Bank
of America. Your credit card will be processed by one of the most
secure and recognized banking institutions in the world. If your
credit card is accepted, you will be notified in seconds. The bank
notifies us that the card has been accepted and we ship the order.
This way you shop in total privacy. One of the safest shopping environments
anywhere. Under the Fair Credit Billing Act, your bank cannot hold
you responsible for more than $50.00 of fraudulent charges. If you
are held liable for the $50.00 through no fraud intended on your
part while making purchases at the Wax Station Secure Server, we
will cover up to and including the $50.00.
ORDERING
We gladly accept MasterCard, Visa, Discover Card, Money Orders
or your personal check. Orders placed via personal checks are shipped
when your check has cleared. Orders placed with a Money Order will
be shipped upon receipt.
You can order
online using our secure server supplied by Bank of America. If you
are not comfortable ordering online you can order by fax or U.S.
mail. To order by fax or mail just complete the shopping cart process.
At checkout, you will have the opportunity to print the completed
form. Send this form along with your check or money order to the
Wax Station address below. To order by phone, please call us toll-free
at 1-866-391-3929; orders must include the credit card number. Sorry,
we do not ship COD orders.
Wax Station, LLC
1324 Clarkson/Clayton Center Suite 177
Ellisville, MO 63011
E-mailsales@waxstation.com
attn: order dept.
Fax 636-256-8677
Phone: In St. Louis 636-207-0812 Toll Free 866-391-3929
SHIPPING MADE EASY
Retail, Dealer, & Club customers will be charged UPS ground
shipping fees depending on the zone, which will automatically be
calculated at checkout. Estimated arrival time will also be calculated
at checkout. Shipping charges are calculated by weight. We do not
calculate shipping charges by dollar amount purchased like some
of the other online stores. With one exception, single orders of
$100.00 or more will be shipped free. (This offer only valid on
single orders shipped within the continental United States. Excludes
cases.We reserve the right to limit this offer.)
For residents of Missouri, sales tax will also be automatically
calculated at checkout.
For orders to
Alaska, Hawaii, and Puerto Rico shipping charges may be higher.
When placing orders outside the Continental U.S., please include
your e-mail address, fax, or phone number so that we can contact
you for best shipping arrangements. Some countries require special
duties, taxes, and tariffs; therefore, it is important that we are
able to contact you with total shipping costs and methods.
We also offer
UPS Next Day, Second Day, or Third Day Guaranteed Delivery.
We carry all
items in stock 99.9% of the time. In the rare event that we are
out of an item, it will be shipped immediately upon arrival, at
no additional shipping costs to you.
FAST SHIPPING
All orders received before 12:00 noon Central Standard Time
are usually shipped on the same day, except for holidays and weekends.
Because of our central location, we can usually ship to either coast
to arrive within 4 to 5 days. Closer proximity to the central U.S.
allows receipt of your order within two to four days.
Once your order
has been shipped, we will notify you immediately via e-mail with
the UPS tracking number. Tracking numbers with other carriers are
not provided.
All claims of
lost shipment should be reported to us within five days of expected
shipment. Damaged shipments should be reported immediately upon
receipt. E-mail us at customerservice@waxstation.com.
RETURN POLICY
If you are not satisfied with any of our products for any reason,
return the product and we will replace it or refund your money in
full (excluding shipping charges). To return an item, you must contact
us in advance to obtain a returned goods authorization number. Products
must be returned prepaid. No collect shipments will be received.
Manufacturer's warranties apply to all of our products. Should a
problem arise, contact us immediately for assistance with the manufacturer
at customerservice@waxstation.com.
We reserve the
right to limit excess quantity shipments.
HOW TO CONTACT US
We are always interested in hearing your comments, positive
or constructive. If you have any questions regarding an order, or
any topic at all, please contact us at customerservice@waxstation.com.
We take all inquiries seriously and respond as soon as possible.
Other forms
of contacting us are as follows:
Fax: 1-636-256-8677
Mail: Wax Station
1324 Clarkson/Clayton Center
Suite 177
Ellisville, MO 63011
Attn: Customer Service
Phone: In St. Louis 636-207-0812
Toll Free: 1-866-391-3929
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